Shipping policy

Shipping Policy – Molding Clothing

Thank you for shopping with Molding Clothing. Please review our shipping policy carefully before placing your order.

Order Processing

• Orders are processed after full payment has been successfully received.

• Processing times may vary depending on product availability, order volume, and public holidays.

• Once your order has been processed, you will receive confirmation that your order is ready for shipping or collection.

Shipping Locations

• We currently ship within South Africa.

• Delivery availability may vary depending on your location.

Delivery Time

• Delivery times may vary depending on your area, courier service, and external factors beyond our control.

• Estimated delivery times are provided as a guide only and are not guaranteed.

Shipping Fees

• Shipping fees are calculated based on your location and selected delivery method.

• Customers are responsible for all shipping costs unless otherwise stated.

Local Collection (Cape Town)

• Customers who choose collection will be notified when their order is ready.

• Please collect your order within the provided timeframe.

• Valid proof of purchase may be required for collection.

Incorrect Shipping Information

• Customers are responsible for providing accurate shipping and contact details.

• Molding Clothing is not responsible for delayed, lost, or misdelivered orders due to incorrect information provided by the customer.

Delays

While we aim to deliver orders as quickly as possible, Molding Clothing is not responsible for shipping delays caused by:

• Courier delays

• Weather conditions

• Public holidays

• Customs or regional restrictions

• Incorrect customer information

Lost or Stolen Packages

Once your order has been handed over to the courier, Molding Clothing is not responsible for lost, stolen, or delayed packages. Customers should contact the courier directly for delivery issues.

Damaged Packages

If your package arrives visibly damaged, please contact us immediately with proof (photos/videos) so we can review the issue.

Order Tracking

Tracking information will be provided where available once your order has been shipped.

Exchange Shipping

Customers requesting eligible exchanges may be responsible for any shipping or delivery costs related to the exchange process unless stated otherwise.

Contact Us +27738468237

For shipping questions or delivery concerns, please contact Molding Clothing through our official customer service channels.

By placing an order with Molding Clothing, you agree to this Shipping Policy.